Customer Service Representative - State Farm Agent Team Member

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

Become a valued member of an award-winning State Farm Agent’s team as a Customer Service Representative and advance your career with us. We are looking for a driven, customer-oriented individual who excels at building relationships and providing an outstanding customer experience. This role offers a fantastic chance for a motivated professional to help drive our agency’s growth, with competitive compensation and clear paths for advancement.

If you’re eager to join a dynamic, supportive team, we’d love to connect with you!

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Respond to inbound calls, texts, emails, and voicemails from current customers.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

• Salary plus commission/bonus
• 401k with match
• Paid time off (vacation and personal/sick days)
• Remote work opportunity depending on experience
• Disability benefits
• Life Insurance benefits
• Growth potential and opportunity for advancement within the agency
• Valuable experience, mentoring, and business development training

• Free snacks, coffee, other refreshments
• State Farm gear
• Team lunches, happy hours, parties, and other events

• Excellent communication skills - written, verbal and listening
• Organizational skills and detail oriented
• Proactive in problem solving
• Ability to work in a smaller team environment.
• Ability to multi-task
• Property/Casualty & Life/Health license (must be able to obtain)