Denver Community Media Staff Assistant

This is a limited position with an end date of December 31, 2027, with the possibility of extension. With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $25.30 - $31.63/hour.

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays
• 1 personal holiday
• 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Employees work where needed, at a job site five (5) days a week and off‑site as needed. This is not a remote position. Employees must work within the state of Colorado on their off‑site days. You are required to maintain a schedule that includes availability to work a minimum of two 8‑hour weekend workdays per month and working until 9:00 p.m. on at least two weekdays per month.

You must be able to work in the office five days per week, with the option to work from home on days when DCM is closed or on occasion as approved by the DCM Manager. You may also be required to participate in the following rotating schedule with the rest of the team: that includes working every other Friday from 1:00 p.m. to 9:00 p.m. and every other Saturday from 9:00 a.m. to 5:00 p.m. 9:00 a.m. to 5:00 p.m., Tuesday through Thursday, and 1:00 p.m. to 9:00 p.m. on Friday every first and third week of the month.

9:00 a.m. to 5:00 p.m., Tuesday through Saturday every second and fourth week of the month.

In this position you can expect to work on‑site at Denver Community Media: 2101 Arapahoe Street, Unit 1, Denver CO 80205, in-office and be out in the field as needed.

Technology Services (TS) is the central information technology department for the City and County of Denver. The agency provides technology infrastructure, development, support, and solutions to all city departments; management of 911 system communications and Denver’s 311 non‑emergency contact center; public, educational, and government television operations; and oversight of digital transformation. The Digital Experience Division oversees 311;
Denvergov.org; public, educational, and government television operations, including Denver 8 TV and Denver Community Media; and the administration of the City’s cable franchise agreements. The division is responsible for transforming digital communications with residents through email, SMS, social media, and online experiences. Denver Community Media (DCM) is a public serving program that provides affordable access to media production tools and studios;

digital media training and mentorship; content distribution and creative workspace. Our mission is to build and strengthen community through media and enable free expression and digital equity.

As the Denver Community Media (DCM) Staff Assistant, duties will include:

• Public facing first point of contact to greet, assist and direct visiting guests, answer and direct phone calls to the DCM main line, facilitate tours, and forward or respond to emails sent to the DCM shared inbox.
• Provide excellent and timely customer service and support for DCM services including DCM tours, member registration, member account set up, review and updates, facility and equipment…