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Remote Customer Success Manager for AI-Powered SaaS

Remote / Online - Candidates ideally in
Hempstead, Nassau County, New York, 11549, USA
Listing for: Canals, Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 170000 USD Yearly USD 110000.00 170000.00 YEAR
Job Description & How to Apply Below

Canals is hiring a Customer Success Manager to help our customers scale on Canals. You’ll own post-sale relationships for a portfolio, leading onboarding, training, adoption, and renewals.

This role blends relationship management with technical problem-solving to help teams embrace new automation and AI-powered workflows. You’ll collaborate with Product and Engineering, surface customer insights, and contribute to scalable systems and playbooks as we grow, while championing a customer-first

We invite applications for the Remote Customer Success Manager for AI-Powered SaaS position located in New York, NY, United States.

Our group is growing, and we are hiring a Remote Customer Success Manager for AI-Powered SaaS in New York, NY, United States.

This position is for the Remote Customer Success Manager for AI-Powered SaaS role at Canals, Inc.

We are seeking a motivated Remote Customer Success Manager for AI-Powered SaaS to join Canals, Inc. in New York, NY, United States.

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