Remote Client Service Representative
Job Description & How to Apply Below
As a Client Service Representative, you will become the first point of contact for potential and existing clients. You will assess client needs, explain Farber’s services, and support inquiries about file status. Success requires client service and sales skills, independent work, and performance accountability.
Key Responsibilities:
Screen potential clients and assess whether Farber services fit
Recommend services and book advisor appointments
Respond to existing clients’ file status inquiries
Document every contact in information systems
Communicate through phone, email, webchat, and SMS
Requirements:
College diploma
Three years of customer service experience
Excellent verbal, written, spelling, and grammar skills
Strong listening and relationship management abilities
Experience with MS Office and new software applications
Apply your client service, communication, and financial guidance skills while supporting Farber’s clients remotely across Canada.
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