Remote National Dispatch Customer Service

Remote National Dispatch Team Dispatcher coordinating technicians across Canada while delivering efficient customer service to Right Time customers. Ontario applicants only.
Right Time seeks full-time Dispatchers for its remote National Dispatch Team. You will coordinate field technicians, contact customers about appointment changes, and provide service to internal and external customers. The work requires computer proficiency, critical thinking, and professional communication in English.

Key Responsibilities:

Coordinate and dispatch technicians across Canadian branches
Contact customers about appointment changes promptly
Collect customer data accurately and efficiently
Follow established instructions, processes, and procedures
Anticipate and respond to unique customer needs
Requirements:
Ontario residency for this available position
Microsoft Office and Google Maps proficiency
Professional English communication and listening skills
Flexible availability including evenings, weekends, and holidays
Ability to remain composed under pressure
Apply your dispatch coordination, customer service, and problem-solving skills within Right Time’s remote National Dispatch Team.