Senior Customer Support Lead — Remote Equity
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Technical Support, Customer Service Rep, HelpDesk/Support, Customer Success Management
SiPhox Health is seeking a Customer Support Lead to join a fast-moving, highly technical startup focused on home testing and biomarker monitoring. The role blends frontline ticket handling with strategic coaching, QA, and process improvement to enhance the customer experience.
The ideal candidate has 3–5 years in customer support with leadership experience, hands-on use of Zendesk, and a proven ability to resolve complex issues while maintaining thoughtful, compliant communication during U.S.
The Senior Customer Support Lead — Remote with Equity role at siphox Health is now open for applications in United States.
This Full Time role is for the Senior Customer Support Lead — Remote with Equity role at siphox Health.
We are seeking a motivated Senior Customer Support Lead — Remote with Equity to join siphox Health in United States.
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