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Remote Tier 2 Customer Success Manager - FinTech

Remote / Online - Candidates ideally in
Warren, Macomb County, Michigan, 48088, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier 2 Customer Success Manager - FinTech (Central US)

Eltropy is seeking a proactive Tier 2 Customer Success Manager for the Central U.S. region to manage a portfolio of 50 mid-size customers. You will ensure customers derive maximum value from our AI platform and drive retention, growth, and satisfaction.

Responsibilities include strategic reviews, onboarding, adoption, risk mitigation, and collaboration with Sales to identify expansion opportunities. Travel quarterly as needed.

We would love to welcome a new Remote Tier 2 Customer Success Manager
- Fin Tech (Central US) to our group in MI, United States.

The Remote Tier 2 Customer Success Manager
- Fin Tech (Central US) position in the Management & Operations, Sales field is open for applications.

We have an opening for a Remote Tier 2 Customer Success Manager
- Fin Tech (Central US) in MI, United States within Management & Operations, Sales.

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