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Senior Customer Success Manager - FinTech SaaS; Remote

Remote / Online - Candidates ideally in
Greeley, Weld County, Colorado, 80509, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager - FinTech SaaS (Remote)

Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager to manage a portfolio of 50 mid-size financial institutions across the South Central US.

You will ensure customers derive maximum value from our AI communications platform, driving retention and growth, with close collaboration to sales for expansion opportunities. The role requires 5+ years in customer-facing SaaS/Fin Tech roles, strong relationship-building, and a data-driven approach.

We are looking to fill the Senior Customer Success Manager
- Fin Tech SaaS (Remote) position at Eltropy Inc. in Colorado Springs, CO, United States.

As a Senior Customer Success Manager
- Fin Tech SaaS (Remote), you will play an important part at Eltropy Inc. in Colorado Springs, CO, United States.

We invite applications for the Senior Customer Success Manager
- Fin Tech SaaS (Remote) position located in Colorado Springs, CO, United States.

Position Requirements
10+ Years work experience
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