Senior FinTech SaaS CSM — Remote; South
Springfield, Greene County, Missouri, 65801, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager (CSM) in the South Central US region to manage a portfolio of 50 mid-size customers and ensure they derive maximum value from our AI communications platform.
You will own onboarding, conduct regular check-ins and strategic business reviews, identify renewal and expansion opportunities, mitigate churn with data-driven insights, and collaborate with Sales, Product, and Support to advocate for customer needs.
This role, Senior Fin Tech SaaS CSM — Remote (South Central US) at Eltropy Inc., could be your next career step.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Kansas City, MO, United States.
This opportunity is part of our work in Management & Operations, Sales.
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