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Senior Customer Success Manager, FinTech SaaS; Remote

Remote / Online - Candidates ideally in
Aurora, Arapahoe County, Colorado, 80011, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Manager, FinTech SaaS (Remote)

Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager to manage a portfolio of 50 mid-size financial institution customers across the South Central region.

You will drive retention, expansion, and maximum value from our AI communications platform, acting as the primary point of contact and trusted advisor. You will lead onboarding, adoption, and strategic reviews, collaborate with Sales to identify upsell opportunities, and influence product direction through customer feedback.

We are looking to fill the Senior Customer Success Manager, Fin Tech SaaS (Remote) position at Eltropy Inc. in CO, United States.

We have an opening for a Senior Customer Success Manager, Fin Tech SaaS (Remote) in CO, United States within Management & Operations, Sales.

This role, Senior Customer Success Manager, Fin Tech SaaS (Remote) at Eltropy Inc., could be your next career step.

Position Requirements
10+ Years work experience
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