Senior SaaS Customer Success Manager - FinTech; Remote East
High Point, Guilford County, North Carolina, 27260, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager for the Eastern U.S. region to oversee a portfolio of 50 mid-size customers within our AI-driven communications platform for community financial institutions.
You will be the main contact, driving retention, growth, and satisfaction by guiding onboarding, product adoption, and customer advocacy while collaborating with sales, product, and support teams. Remote-first with quarterly travel.
As a Senior SaaS Customer Success Manager
- Fin Tech (Remote East), you will play an important part at Eltropy Inc. in NC, United States.
Join us at Eltropy Inc. as our next Senior SaaS Customer Success Manager
- Fin Tech (Remote East) in NC, United States.
We are currently recruiting a Senior SaaS Customer Success Manager
- Fin Tech (Remote East) for our team in NC, United States.
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