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Remote Dealer CX Manager – Lead Customer Experience & Growth

Remote / Online - Candidates ideally in
Hudson, St. Croix County, Wisconsin, 54016, USA
Listing for: Refrigerated Solutions Gr
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 82000 - 124000 USD Yearly USD 82000.00 124000.00 YEAR
Job Description & How to Apply Below

Refrigerated Solutions Group seeks a Dealer Customer Experience Manager to lead the CX team in Hudson, WI, focusing on exceptional service for Large Projects and Dealer Sales. You will oversee Account Managers and CX Representatives, partner with sales leaders, and drive improvements in quote conversion and customer satisfaction.

You will monitor KPIs, build Salesforce dashboards, and collaborate with Order Ops, Technical Service, Warranty, and Installation to ensure a seamless customer journey

We invite applications for the Remote Dealer CX Manager – Lead Customer Experience & Growth position located in Hudson, WI, United States.

Consider building your career as a Remote Dealer CX Manager – Lead Customer Experience & Growth at Refrigerated Solutions Gr.

The Remote Dealer CX Manager – Lead Customer Experience & Growth position in the Management & Operations field is open for applications.

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