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Pet CX Associate — Remote, Paw-ternity Leave

Remote / Online - Candidates ideally in
Jackson, Madison County, Tennessee, 37247, USA
Listing for: Ollie
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Pet Experience CX Associate — Remote, Paw-ternity Leave

Ollie is seeking a customer experience agent to join our Award Winning Canine Care team. This remote role requires you to live within about an hour of Salt Lake City, UT or Nashville, TN and to participate in quarterly in-person offsites.

You will represent the Ollie brand, deliver exceptional service across emails, calls, and order systems, and help build lasting relationships with pet parents. We value dogs-first empathy, clear communication, improvisation, and problem solving.

Join us at Ollie as our next Pet Experience CX Associate — Remote, Paw-ternity Leave in Nashville, TN, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Nashville, TN, United States.

Position Requirements
10+ Years work experience
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