Senior Customer Success Manager – FinTech SaaS; Tier 2) US Remote
Warren, Macomb County, Michigan, 48900, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager for the Central U.S. region to manage a portfolio of 50 mid-size customers. You will help credit unions and community banks maximize value from our AI communications platform, driving retention, expansion, and overall satisfaction.
A strong SaaS/Fin Tech background and customer-centric mindset are essential. You will serve as the primary point of contact, guiding onboarding, adoption, and ongoing success through strategic reviews and
As a Senior Customer Success Manager – Fin Tech SaaS (Tier
2) Central US Remote, you will play an important part at Eltropy Inc. in Lansing, MI, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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