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Tier 2 Customer Success Manager Remote

Remote / Online - Candidates ideally in
Cincinnati, Hamilton County, Ohio, 45275, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Tier 2 Customer Success Manager - Central (Remote)

Eltropy Inc. seeks a proactive Tier 2 Customer Success Manager to manage a portfolio of 50 mid-size financial institution customers in the Central U.S. region. You will drive retention, growth, and satisfaction while serving as the trusted advisor for customers leveraging our AI communications platform.

Key duties include onboarding, adoption, risk mitigation through data insights, and advocacy across product teams. Occasional travel is expected to meet customers in person and support the team.

Consider building your career as a Tier 2 Customer Success Manager
- Central (Remote) at Eltropy Inc.

The following role is for a Tier 2 Customer Success Manager
- Central (Remote) with Eltropy Inc.

Our organisation is growing, and we are hiring a Tier 2 Customer Success Manager
- Central (Remote) in OH, United States.

This role is for the Tier 2 Customer Success Manager
- Central (Remote) role at Eltropy Inc.

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