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Support Agent; Fully Remote
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-11-01
Jacksonville, Duval County, Florida, 32099, USA
Listing for:
Benepass
Full Time, Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
- Serve as the first point of contact for employee requests across IT helpdesk, People processes, expenses, and benefits, resolving tickets promptly and empathetically.
- Process expense submissions, administer HSA and LSA enrollments, and coordinate hardware, software, onboarding, and offboarding tasks.
- Use AI tools to streamline support, identify recurring friction, and improve workflows while maintaining accurate records and protecting sensitive data.
We would love to welcome a new People Experience Support Agent (Fully Remote) to our organisation in United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the People Experience Support Agent (Fully Remote) role in the description above.
We appreciate your interest in this position.
Join Benepass and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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