Remote Tier 2 Customer Success Manager
Fishers, Hamilton County, Indiana, 46037, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support
Eltropy is seeking a proactive Tier 2 Customer Success Manager (CSM) for a portfolio in the Central U.S. region. You will manage 50 mid-size customers, drive retention and growth, and ensure customers derive maximum value from our AI communications platform.
Ideal candidates have 5+ years in customer-facing roles, SaaS/Fin Tech experience, strong analytical skills, and a collaborative, customer-centric mindset. Travel quarterly for in-person meetings is expected.
We are currently recruiting a Remote Tier 2 Customer Success Manager
- Central US for our team in IN, United States.
Learn more about the Remote Tier 2 Customer Success Manager
- Central US role in the description above.
We appreciate your interest in this position.
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