Senior Customer Success Manager - FinTech SaaS; Remote
Hamilton, Atlantic County, New Jersey, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager in the South Central U.S. region to manage a portfolio of 50 mid-size financial institution customers.
You will ensure customers derive maximum value from our AI-powered communications platform, driving retention, expansion, and satisfaction through onboarding, adoption, and strategic reviews.
Remote role with quarterly travel to in-person meetings as needed; collaborate with Sales, Product, and Support.
Our group is growing, and we are hiring a Senior Customer Success Manager
- Fin Tech SaaS (Remote) in Clifton, TX, United States.
Learn more about the Senior Customer Success Manager
- Fin Tech SaaS (Remote) role in the description above.
We appreciate your interest in this position.
Join Eltropy Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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