Remote Customer Care Advocate & Escalations Lead
Plano, Collin County, Texas, 75074, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Capital One is seeking a remote Customer Care Coordinator for Auto Servicing, based in Plano, TX. You will be the first line of support for account and payment questions, delivering world‑class service with empathy and ownership.
The role requires at least 2 years of customer service or call center experience and familiarity with Google Suite or Microsoft Office.
Schedule:
Mon–Fri, 10:00 AM–7:00 PM CST, with growth opportunities into a customer advocate role.
We are seeking a motivated Remote Customer Care Advocate & Escalations Lead to join Capital One Group in Plano, TX, United States.
The Remote Customer Care Advocate & Escalations Lead position in the Management & Operations, Sales field is open for applications.
We have an opening for a Remote Customer Care Advocate & Escalations Lead in Plano, TX, United States within Management & Operations, Sales.
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