VIP Fashion Customer Specialist; Remote
Plano, Collin County, Texas, 75023, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep, Ecommerce, CRM Systems & Management, Client Relationship Management
Support Ninja is hiring a Customer Service Representative for an ecommerce fashion and lifestyle client. This high‑touch role focuses on VIP customers, handling email and phone inquiries, and matching the brand voice across channels.
You’ll DM customers, work with the client’s CX lead on daily inquiries, manage escalations (orders, returns, accounts) and support loyalty program initiatives. Experience in ecommerce or luxury brands and familiarity with CRM tools (Intercom, Zendesk, Gorgias) is
The VIP Fashion Customer Specialist (Remote) position in the Management & Operations, Sales field is open for applications.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the VIP Fashion Customer Specialist (Remote) role in the description above.
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