Customer Success Manager: Scale CS Ops & Outcomes
Riverside, Riverside County, California, 94199, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Sales Closer.ai is seeking a remote Customer Support Manager to establish disciplined operations, coach a team of Customer Success Managers, and elevate customer outcomes across the CS organization.
You will build playbooks for onboarding, reviews, and renewals, own metrics such as adoption, health, churn risk and Net Retention Rate, and collaborate with Sales and Product to align feedback and forecasting. The role emphasizes proactive leadership and process optimization.
We are seeking a motivated Remote Customer Success Manager:
Scale CS Ops & Outcomes to join Remote in San Francisco, CA, United States.
For the Remote Customer Success Manager:
Scale CS Ops & Outcomes position at Remote, we are reviewing applications now.
Step into the Remote Customer Success Manager:
Scale CS Ops & Outcomes role at Remote in San Francisco, CA, United States and grow with us.
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