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Remote Customer Experience Strategist - Data-Driven Service

Remote / Online - Candidates ideally in
Florence, Lauderdale County, Alabama, 35630, USA
Listing for: Bureau of the Fiscal Service
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 126000 - 187000 USD Yearly USD 126000.00 187000.00 YEAR
Job Description & How to Apply Below

The Bureau of the Fiscal Service in Birmingham, Alabama is seeking a Customer Experience Strategist to enhance the customer experience of programs and services managed by the Bureau and its agents.

Responsibilities include serving as a technical advisor on customer experience, leading improvements, and conducting broad, data-driven studies to optimize service delivery. Telework eligibility is available.

Consider building your career as a Remote Customer Experience Strategist
- Data-Driven Service at Bureau of the Fiscal Service.

We appreciate your interest in this position.

Join Bureau of the Fiscal Service and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer Experience Strategist
- Data-Driven Service role at Bureau of the Fiscal Service, based in Birmingham, AL, United States.

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