Remote Operations Specialist - Escalations
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep, Travel Industry, HelpDesk/Support, Customer Success Management
Hopper is seeking a Travel Operations Specialist to be the escalation owner for air, hotel, and disruption management, guiding customers and internal teams through complex situations with calm judgment. You'll own escalation management across carriers and fintech products, draft SOPs, and collaborate with CS and partners to protect trust and deliver the right outcomes for travelers.
Experience with Sabre/Amadeus/Travelport and strong North American travel knowledge is preferred, with a focus on
For the Remote Travel Operations Specialist
- Escalations position at Hopper, we are reviewing applications now.
We would love to welcome a new Remote Travel Operations Specialist
- Escalations to our organisation in United States.
Step into the Remote Travel Operations Specialist
- Escalations role at Hopper in United States and grow with us.
Please review the full job details above before applying.
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