Head of Customer Success — Remote, AI‑Led
Birmingham, West Midlands, B1, England, UK
Listed on 2026-11-01
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Flat Plan is seeking a Head of Customer Success to lead the onboarding, support and development of relationships with publishers such as Apple News and The Athletic. You will work closely with leadership to shape customer experience from sales handover through to ongoing support and account growth.
You will guide the Customer Success and Support teams, drive high satisfaction, and implement scalable processes across onboarding, support, and renewals.
Join us at Fractional Talent as our next Head of Customer Success — Remote, AI‑Led Growth in England, United Kingdom.
We are currently recruiting a Head of Customer Success — Remote, AI‑Led Growth for our team in England, United Kingdom.
This is a genuine position to take on the Head of Customer Success — Remote, AI‑Led Growth role at Fractional Talent.
As a Head of Customer Success — Remote, AI‑Led Growth, you will play an important part at Fractional Talent in England, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).