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Cruise Customer Care Specialist - Remote​/Hybrid

Remote / Online - Candidates ideally in
Bristol, Bristol County, BS1, England, UK
Listing for: Iglu.com
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Travel Industry, Client Relationship Management
  • Sales
    Customer Success Management, Travel Industry, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below

, the UK’s largest specialist ski and cruise travel agency, is seeking a Customer Care Expert to act as brand ambassador and guide customers from first enquiry through departure. You will handle phone and email interactions with enthusiastic, flexible teammates in a fast-paced environment.

Key responsibilities include upselling cruise holidays, managing bookings across systems, and meeting KPI targets while ensuring accurate, high-quality service aligned with brand standards.

We are looking to fill the Cruise Customer Care Specialist
- Remote/Hybrid position at  in United Kingdom.

This role, Cruise Customer Care Specialist
- Remote/Hybrid at , could be your next opportunity.

Are you ready to take on the Cruise Customer Care Specialist
- Remote/Hybrid role at

We would love to welcome a new Cruise Customer Care Specialist
- Remote/Hybrid to our organisation in United Kingdom.

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