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Remote Customer Support Agent – Pet Insurance

Remote / Online - Candidates ideally in
Stoke-on-Trent, Stoke, Staffordshire, EX39, England, UK
Listing for: Animal Friends
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

Animal Friends is seeking a friendly Customer Service Phone Agent to join our UK team. You will be the first point of contact for policyholders, assisting with queries and policy updates, and ensuring a positive customer experience.

The role covers standard hours, with a 4-week virtual induction, and a comprehensive benefits package. You will handle inbound calls, resolve issues empathetically, and maintain performance targets while learning our products and procedures.

We are seeking a motivated Remote Customer Support Agent – Pet Insurance to join Animal Friends in United Kingdom.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Support Agent – Pet Insurance role in the description above.

We appreciate your interest in this position.

Join Animal Friends and contribute to our ongoing work.

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