EMEA Onboarding & Support Specialist — Remote
Hempstead, Nassau County, New York, 11549, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management
is a fully remote, globally distributed customer experience team. The role centers on onboarding and early adoption, expanding beyond troubleshooting to ensure customers realize value quickly, especially in EMEA markets.
You will own a daily 4–5 hour Intercom block, audit AI conversations, contribute help center updates, and progressively specialize in SMB/self-serve onboarding for EMEA customers, with a strong emphasis on async work.
Step into the EMEA Onboarding & Support Specialist — Remote role at in New York, NY, United States and grow with us.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in New York, NY, United States.
This opportunity is part of our work in Management & Operations, Sales.
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