Remote Member Experience Guide – Care Advocate
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Customer Service/HelpDesk
Job Description & How to Apply Below
SCAN is hiring a Member Experience Guide to support members across remote locations in AZ, NV, TX, and WA. You will handle inquiries from start to finish with empathy, aiming for first‑call resolution and clear guidance on benefits and claims.
This role emphasizes member obsession, problem solving, and continuous improvement while working in a remote setting. Ideal candidates have high school completion, 1+ year in customer service, and comfort navigating healthcare-related systems.
The Remote Member Experience Guide – Care Advocate position in the Sales, Other field is open for applications.
This is a Full Time role.
The position is based in Mountain Home, TX, United States.
This opportunity is part of our work in Sales, Other.
The advertised compensation is 23.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
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