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Remote Customer Success Associate: Proactive Support

Remote / Online - Candidates ideally in
Bethlehem, Northampton County, Pennsylvania, 18025, USA
Listing for: 4 Walls Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Respage is hiring a Customer Success Associate for a high-ownership, fast-moving Customer Success role. You will manage the Support Inbox and website dashboard chat, triaging issues and driving requests to resolution, while supporting a small portfolio of clients.

You’ll collaborate with CSMs, create social posts for clients, support reputation management, and complete marketing-related projects. Strong communication, initiative, and organization are essential in this fully remote position.

This is a great opportunity to take on the Remote Customer Success Associate:
Proactive Support role at 4 Walls Inc.

This posting is for the Remote Customer Success Associate:
Proactive Support role at 4 Walls Inc., based in Elm, PA, United States.

We are looking to fill the Remote Customer Success Associate:
Proactive Support position at 4 Walls Inc. in Elm, PA, United States.

Position Requirements
10+ Years work experience
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