Remote Italian-Speaking IT Support Specialist
Philadelphia, Philadelphia County, Pennsylvania, 19113, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
GoTo is seeking a Customer Support Specialist to provide first-line IT support in Italian and English for Log Me In ITSG products at a remote Hungary-based setup.
You'll handle inquiries, guide customers through troubleshooting, document cases in Salesforce, and work with escalation teams to resolve issues while meeting SLAs, aiming for first-contact resolution and high-quality service.
We are looking to fill the Remote Italian-Speaking IT Support Specialist position at GoTo in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Italian-Speaking IT Support Specialist role in the description above.
We appreciate your interest in this position.
Join GoTo and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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