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Global Online Exams & Customer Experience Specialist

Remote / Online - Candidates ideally in
Akron, Summit County, Ohio, 44301, USA
Listing for: PeopleCert Group
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

People Cert is hiring an Online Exams & Customer Experience Assistant to deliver top-tier service while upholding exam integrity. You will support candidates, testing centers, and stakeholders via email, chat, and phone, and oversee online proctoring with strict adherence to rules.

In this role, you’ll handle exam registrations, scheduling, results processing, and back-office tasks, collaborating across teams to optimize processes.

Step into the Global Online Exams & Customer Experience Specialist role at People Cert Group in OH, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in OH, United States.

This opportunity is part of our work in Human Resources, Sales.

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