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Member Experience Advocate ; Fully Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: GTE Financial
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 35000 - 52000 USD Yearly USD 35000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Advocate I (Fully Remote)
  • Manage inbound calls and virtual teller sessions.
  • Resolve member account inquiries and deliver a great experience.
Responsibilities:
  • Handle checking/savings questions, research, and referrals.
  • Educate members on products and ensure compliance.
  • Complete training and support team goals.
Qualifications:
  • High school diploma plus 1-3 years in service or banking.
  • Must meet remote tech requirements.
Why GTE:
  • Tuition assistance, growth, and community impact.

GTE Financial is a credit union dedicated to delivering remarkable member experiences through financial solutions and community impact. Recognized as a top workplace by Newsweek and American Banker, it fosters an award-winning culture focused on employee growth and well-being.

Our organisation is growing, and we are hiring a Member Experience Advocate I (Fully Remote) in United States.

Learn more about the Member Experience Advocate I (Fully Remote) role in the description above.

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