Customer Success Advocate; Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-01
Boise, Ada County, Idaho, 83701, USA
Listing for:
RoadRunner
Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
- Promote retention and growth as the primary customer contact.
- Act as a bridge between customers and internal departments.
- Manage customer health, retention, and expansion projects.
- Coordinate internal teams for smooth transitions and off-boarding.
- 2-3 years in customer service or B2B Customer Success.
- Strong communication, analytical, and decision-making skills.
- Trust, passion, humility, and accountability.
- People-first culture recognized by awards and reviews.
Road Runner accelerates the road to Zero Waste by using technology and data to modernize waste and recycling operations. Since 2014, we've helped thousands of locations save 10-20% on waste bills, and our people-first culture is recognized by awards and positive employee reviews.
As a New Customer Success Advocate (Fully Remote), you will play an important part at Road Runner in United States.
The position is based in United States.
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