Remote Customer Service Specialist - Troubleshooting & Warranty
Madison, Dane County, Wisconsin, 53701, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Fortune Brands Innovations seeks a Remote Customer Service Representative to support Moen customers via inbound phone, chat, and email from anywhere in the United States.
You will diagnose issues, guide customers through troubleshooting steps, and determine appropriate warranty outcomes with clear, empathetic communication.
The role starts with a four‑week training program, then a rotating schedule and opportunities for bonus plans based on performance.
We are looking to fill the Remote Customer Service Specialist - Troubleshooting & Warranty position at Fortune Brands in Town of Texas, WI, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Town of Texas, WI, United States.
This opportunity is part of our work in Management & Operations, Sales.
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