Customer Experience Manager; Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-11-01
Boise, Ada County, Idaho, 83701, USA
Listing for:
Primal Harvest
Full Time, Remote/Work from Home
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
- Lead daily CX operations across U.S. and EU.
- Oversee support channels, escalations, and AI tools.
- Manage internal team and BPO partners.
- Own training, onboarding, and QA standards.
- Track KPIs and deliver customer insights.
- Ensure GDPR/CCPA privacy and compliant communications.
Primal Harvest is a leading holistic wellness brand offering natural supplements for immunity, gut health, sleep, and joint care. Founded in 2018, the DTC company has international hubs in Miami and Cologne and focuses on transparency and customer trust.
Our organisation is growing, and we are hiring a Customer Experience Manager (Fully Remote) in United States.
The Customer Experience Manager (Fully Remote) role at Primal Harvest is now open for applications in United States.
Join us at Primal Harvest as our next Customer Experience Manager (Fully Remote) in United States.
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