Remote Customer Experience Specialist II
Marion, Linn County, Iowa, 52302, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep
Principal Financial Group is seeking a Customer Experience Specialist 2 to join our Retail Team. You will be the primary customer service contact, solving problems and building financial confidence for our clients.
You will educate clients on product knowledge and account maintenance while navigating multiple systems. You will handle inquiries, anticipate needs, and resolve issues in real time, building relationships and communicating next steps.
This posting is for the Remote Customer Experience Specialist II role at Principal Financial Group, based in Des Moines, IA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Experience Specialist II role in the description above.
We appreciate your interest in this position.
Join Principal Financial Group and contribute to our ongoing work.
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