Remote Tier 2 Customer Support Specialist
Gainesville, Alachua County, Florida, 32290, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Greenlight Financial Technology is seeking a Customer Support Specialist, Tier 2 to help customers with questions about the Greenlight card, app, and hardware. You will handle phone and email inquiries and resolve more complex issues that require deeper investigation.
Reporting to the Customer Service Manager, this role emphasizes empathy, active listening, and problem-solving while maintaining throughput and high customer satisfaction.
Join us at Greenlight Financial Technology as our next Remote Tier 2 Customer Support Specialist in Jacksonville, FL, United States.
We are looking to fill the Remote Tier 2 Customer Support Specialist position at Greenlight Financial Technology in Jacksonville, FL, United States.
The Remote Tier 2 Customer Support Specialist role at Greenlight Financial Technology is now open for applications in Jacksonville, FL, United States.
We are currently recruiting a Remote Tier 2 Customer Support Specialist for our team in Jacksonville, FL, United States.
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