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Remote Customer Success Specialist - Education Tech

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: McGraw Hill LLC.
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

McGraw Hill LLC is seeking a remote Inside, Customer Success Representative to support college-level faculty and administrators in adopting McGraw Hill solutions. You will guide onboarding, training, and ongoing usage to improve outcomes, engagement, affordability, and equity.

The role requires 1–2 years in customer success or software implementation, strong communication, and the ability to work effectively from home with 5–10% travel. Salesforce and Gainsight experience is preferred.

This role, Remote Customer Success Specialist
- Education Tech at McGraw Hill LLC., could be your next opportunity.

The advertised compensation is 60.000 - 70.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Success Specialist
- Education Tech role in the description above.

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