Remote Nonprofit Donation Processor/Pledge Drive Specialist
O'Fallon, St. Charles County, Missouri, 63366, USA
Listed on 2026-11-01
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service
Job Description
Work From Home Flexible Scheduling Strictly Inbound Calls
Stillworking a schedule that does not fit your life?
This independent-contractor opportunity allows qualified professionals towork from home,
selectavailable servicing hours, and earn income by supporting established nonprofit
fundraising campaigns.
Weare seeking reliable, professional individuals who can operate independently, follow
structuredprocedures, and accurately assist donors.
This Is Not a Sales or Solicitation PositionAlldonor calls are strictly inbound.
Youwill not:- Make outbound calls
- Cold-call potential donors
- Solicit donations
- Search for prospective donors
- Sell products or services
Donorscall voluntarily after responding to an established nonprofitcampaign. Your responsibility
isto professionally answer the call and accurately process the donor'spledge or contribution.
What You'll Do- Answer inbound calls from donors
- Follow structured scripts and campaign procedures
- Accurately enter donation and pledge information
- Confirm donor and transaction details
- Navigate computer systems while speaking with callers
- Maintain professionalism and confidentiality
- Follow compliance and quality standards
- Meet established attendance and performance expectations
Applicants must have:
- A high school diploma or GED
- At least six months of remote customer-service experience or oneyear of onsite
- customer-service experience
- Strong verbal communication and active-listening skills
- Accurate data-entry and basic computer skills
- The ability to navigate multiple systems while speaking
- Professional and dependable work habits
- A quiet, dedicated home workspace
Beforeservicing, contractors must have:
- A Windows 11 computer
- At least 8GB of RAM; 16GB is recommended
- A USB headset with noise cancellation
- Wired high-speed internet
- A direct Ethernet connection
- A quiet, distraction-free workspace
Dual monitors are recommended.
Mac Books,Chromebooks, tablets, and Wi-Fi-only connections are not permitted.
Donot purchase equipment simply to submit an initial application.
Confirm your eligibility and
equipment requirements first.
Benefits Compensation and Scheduling- Contract rates generally range from $13-$15 per hour
- Earnings may depend on the campaign and performance
- Campaigns may offer servicing intervals throughout the day and night
- Contractors select from available servicing intervals
- Continued access to campaigns depends on reliability, attendance,quality, and
- performance
- This is a 1099 independent-contractor opportunity, not a traditional employee
- position
- Required certification must be completed before servicing
- Available hours are not guaranteed
- Campaign availability may change
- Contractors are responsible for managing their schedules and meeting accepted
- commitments
- Eligibility may depend on experience, location, equipment,background requirements,
- and certification results
Ifyou are ready to work from home, provide professional donor support,and build a schedule withgreater flexibility,
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