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Remote Member Services Coordinator – Luxury Hospitality

Remote / Online - Candidates ideally in
West Fargo, Cass County, North Dakota, 58078, USA
Listing for: Soho House
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

Soho House is seeking a proactive, customer-focused Support Associate to join Soho Support guest services. This remote, entry-level role supports members with reservations, invoices, private hire queries and general inquiries for New York, Los Angeles, and other Houses via phone and email.

You will handle a variety of requests, meet SLAs and KPIs, and collaborate with internal teams to improve service delivery.

This posting is for the Remote Member Services Coordinator – Luxury Hospitality role at Soho House, based in ND, United States.

All applications are reviewed carefully by our team.

The position is based in ND, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 21.000 - 30.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

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