Remote Customer Experience Quality Specialist
Marion, Linn County, Iowa, 52302, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Service Rep
Nex Rep LLC in the United States is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from Nex Rep's independent marketplace contractors. The role focuses on identifying trends and working with certification and operations teams to ensure client standards are met.
Responsibilities include real-time monitoring, providing feedback, calibration participation, and presenting findings to contractors. Strong Excel and collaboration skills are essential.
Are you ready to take on the Remote Customer Experience Quality Specialist role at Nex Rep LLC?
Our organisation is growing, and we are hiring a Remote Customer Experience Quality Specialist in Iowa City, IA, United States.
This opening is for the Remote Customer Experience Quality Specialist role at Nex Rep LLC.
We are seeking a motivated Remote Customer Experience Quality Specialist to join Nex Rep LLC in Iowa City, IA, United States.
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