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Remote Customer Experience Specialist; Crafts & Yarn

Remote / Online - Candidates ideally in
Akron, Summit County, Ohio, 44301, USA
Listing for: Local Crafts Group
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 28000 USD Yearly USD 26000.00 28000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Experience Specialist (Crafts & Yarn)

Local Crafts Group is hiring a Customer Service Specialist to be the voice across phone, email, and live chat for multiple brands under our umbrella. You’ll assist customers with orders, navigation, and questions about yarn, fabric, and crafting products, while resolving shipping and payment issues with care and accuracy.

You’ll join a team focused on delivering a consistent, positive brand experience across brands and channels, contributing to a supportive, creative craft-community environment.

We would love to welcome a new Remote Customer Experience Specialist (Crafts & Yarn) to our team in Columbus, OH, United States.

Are you ready to take on the Remote Customer Experience Specialist (Crafts & Yarn) role at Local Crafts Group?

We would love to welcome a new Remote Customer Experience Specialist (Crafts & Yarn) to our organisation in Columbus, OH, United States.

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