Customer Success Lead — Remote Equity
Lawrence, Essex County, Massachusetts, 01840, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Log Rocket is hiring a Customer Success Manager in the United States. You will own the relationship with a book of customers, guiding onboarding, adoption, and renewal to drive value and prevent churn.
You’ll collaborate with sales, product, and support to ensure broad feature usage, health scores, and measurable ROI, including regular executive-facing reviews and strategic planning. This role emphasizes relationship-building and proactive retention/maximizing ARR.
We would love to welcome a new Customer Success Lead — Remote, Flexible Hours & Equity to our organisation in Boston, MA, United States.
The following opening is for a Customer Success Lead — Remote, Flexible Hours & Equity with Log Rocket, Inc.
Our team is growing, and we are hiring a Customer Success Lead — Remote, Flexible Hours & Equity in Boston, MA, United States.
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