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Remote Customer Insights Leader

Remote / Online - Candidates ideally in
Bellingham, Whatcom County, Washington, 98225, USA
Listing for: First Citizens Bank
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 108000 - 180000 USD Yearly USD 108000.00 180000.00 YEAR
Job Description & How to Apply Below

First Citizens Bank is seeking an experienced Manager, Customer Insights for a fully remote role to support customers and business leaders across the organization. The position combines market research, voice of the customer, and strategic insights to drive customer-centric decisions.

You will partner with Marketing, Product, CX, and Sales to translate findings into actionable plans, present to senior leadership, and champion data-informed decisions while navigating a dynamic, collaborative

This role, Remote Customer Insights Leader at First Citizens Bank, could be your next career step.

Are you ready to take on the Remote Customer Insights Leader role at First Citizens Bank?

We would love to welcome a new Remote Customer Insights Leader to our organisation in Seattle, WA, United States.

For the Remote Customer Insights Leader position at First Citizens Bank, we are reviewing applications now.

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