Remote Patient Retention Specialist
Parma, Cuyahoga County, Ohio, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Call Center / Support
Anew Health is seeking a Retention Specialist to manage inbound calls from patients seeking to cancel services and to take proactive steps to retain them. The role also includes outbound outreach to re-engage former patients from Exact Care to explore return opportunities.
The ideal candidate will have 1+ year experience in collections or customer service, and the ability to handle high-volume, phone-based interactions with discretion and confidentiality.
We are seeking a motivated Remote Patient Retention Specialist to join Anew Health in Columbus, OH, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Columbus, OH, United States.
This opportunity is part of our work in Management & Operations, Sales.
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