Remote Shift Lead – Support & Ops
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Travel Industry, Customer Service Rep
Range Group is seeking a Shift Lead to support Travel Support Consultants and daily Land operations in a remote setting. This off-phone leadership role focuses on providing timely guidance, monitoring queues, reviewing handovers, and ensuring consistent application of SOPs.
The Shift Lead will be a first point of contact for frontline staff, helping agents navigate complex situations and deliver a consistent customer experience.
Experience:
2+ years in travel; leadership 1+ years is an asset.
We are seeking a motivated Remote Shift Lead – Travel Support & Ops to join Range Group
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Learn more about the Remote Shift Lead – Travel Support & Ops role in the description above.
We appreciate your interest in this position.
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