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Remote Customer Retention Specialist

Remote / Online - Candidates ideally in
Essex Junction, Essex / Essex Junction, Chittenden County, Vermont, USA
Listing for: DIRECTV
Full Time, Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 25000 - 35000 USD Yearly USD 25000.00 35000.00 YEAR
Job Description & How to Apply Below
Location: Essex Junction

DIRECTV is seeking a Customer Service Representative focused on retention who can work from home within 75 miles of a DIRECTV work center. You will engage with customers, resolve issues, and preserve ongoing service relationships while delivering empathetic, consultative support.

You’ll use multiple systems to assist customers, apply sales skills to fit needs, process purchases, and communicate clearly. The role requires reliable attendance and availability during set hours.

Step into the Remote Customer Retention Specialist role at DIRECTV in Burlington, VT, United States and grow with us.

Join us at DIRECTV as our next Remote Customer Retention Specialist in Burlington, VT, United States.

We are currently recruiting a Remote Customer Retention Specialist for our team in Burlington, VT, United States.

This is a strong role to take on the Remote Customer Retention Specialist role at DIRECTV.

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