Danish Speaking Customer Service Consumer Electronics Brand -Remote Greece

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Danish Speaking Customer Service Representative for a renowned Consumer Electronics Brand. This remote position based in Greece is ideal for individuals who are passionate about technology and dedicated to providing exceptional customer support to Danish-speaking clients.

• Provide outstanding customer service to Danish-speaking clients across various channels, including phone, email, and live chat.
• Assist customers with inquiries about products, troubleshooting issues, and processing orders.
• Guide customers through the buying process, ensuring a seamless and informative experience.
• Handle customer complaints and feedback with professionalism, working towards resolutions that enhance customer satisfaction.
• Maintain up-to-date knowledge of product features, specifications, and services to provide accurate information to customers.
• Document all customer interactions thoroughly to contribute to ongoing service improvements.
• Collaborate with internal teams to resolve any complex issues that may arise.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, particularly in the consumer electronics or technology sector, is preferred.
• Excellent communication skills with a focus on customer satisfaction.
• Strong problem-solving capabilities and the ability to work independently in a remote setting.
• Familiarity with customer service software and online communication tools.
• Detail-oriented with strong organizational skills.
• A genuine interest in consumer electronics and technology trends.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks