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Remote Digital Communications Specialist II Escalations

Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 77246, USA
Listing for: Tailored Brands
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
  • Marketing / Advertising / PR
Salary/Wage Range or Industry Benchmark: 22000 - 36000 USD Yearly USD 22000.00 36000.00 YEAR
Job Description & How to Apply Below

Tailored Brands is seeking a Digital Communications Tier 2 Representative to handle escalated customer inquiries remotely. You will review queues, manage BBB/Medallia reviews, social media feedback, and do-not-contact requests while supporting Tier 1 colleagues.

You'll balance customer satisfaction with profitability, navigate multiple systems, complete POS tasks, and stay current on policies and company initiatives in a fast-paced environment.

We are looking to fill the Remote Digital Communications Specialist II Escalations position at Tailored Brands in Houston, TX, United States.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 22.000 - 36.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Digital Communications Specialist II Escalations role in the description above.

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