Senior Remote Customer Success Manager – FinTech SaaS
Colchester, Chittenden County, Vermont, 05439, USA
Listed on 2026-11-01
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Eltropy is seeking a proactive Tier 2 Customer Success Manager for the Eastern U.S. region to manage a portfolio of 50 mid-size customers and drive value from our AI communications platform for community financial institutions.
You will lead onboarding, adoption, and strategic reviews, monitor health metrics, and partner with sales for expansion opportunities while ensuring high retention and customer satisfaction across the region.
This posting is for the Senior Remote Customer Success Manager – Fin Tech SaaS role at Eltropy Inc., based in Wilmington, VT, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Remote Customer Success Manager – Fin Tech SaaS role in the description above.
We appreciate your interest in this position.
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